Mandy Cross , BACP

Mandy Cross is an experienced counsellor who draws on an integrated set of therapeutic methods to support people through difficult life moments. With 11 years of practice, she blends person-centred work, Gestalt techniques and cognitive behavioural therapy (CBT) to create tailored treatment plans that reflect each client's needs. As a member of the British Association for Counselling and Psychotherapy (BACP), she follows professional standards for practice and ongoing development.

Mandy has worked with a broad range of concerns, including depression, anxiety - including OCD - relationship difficulties, low self-esteem and confidence, parenting and career challenges, ADHD and suicidal thinking. She has also supported many people who have experienced physical trauma or emotional abuse. Her approach is warm and interactive, offering respect, sensitivity and compassion while avoiding stigmatizing labels.

Mandy focuses on partnering with clients rather than prescribing fixed solutions. She listens carefully and adapts dialogue and plans to the unique circumstances of each person, helping them build coping skills, clarity and hope. Seeking therapy can be a courageous first step toward a more fulfilling life, and Mandy offers steady support and practical guidance for those ready to begin that journey.

Approaches, collaboration, and flexible online support

Client-Centred Therapy places the client at the centre of the work, offering acceptance and reflective listening so people can explore their feelings and values at their own pace. This approach helps with issues like self-esteem, relationship concerns and coping with life changes by creating a supportive space for personal growth.

Cognitive Behavioral Therapy (CBT) focuses on identifying and changing unhelpful thoughts and behaviours. It is practical and skills-based, often used for anxiety, depression and stress by teaching coping strategies and problem-solving techniques.

Mindfulness Therapy encourages present-moment awareness and gentle attention to thoughts and bodily sensations. It can help reduce habitual reactivity and support emotional regulation for people dealing with stress, grief or ongoing worry.

Finding the right approach is part of the therapeutic process. Mandy Cross works collaboratively with clients and licensed professionals to assess needs, goals and preferences, then adapts methods so the work fits each person. Clients are involved in deciding what feels most helpful and how to proceed.

Online therapy offers practical flexibility - sessions can take place by video call or phone, and live chat or text-based messaging provides alternatives for ongoing support. These options make it easier to fit therapy into busy schedules, maintain continuity of care during life changes, and access support from home or other convenient locations.