Amy Heyes , BACP

Amy Heyes is a BACP-registered person-centred counsellor with 3 years of professional experience supporting people through a range of difficulties. She works with stress and anxiety, living with a disability and chronic pain, and with people who have experienced various forms of abuse. Amy blends a person-centred stance with evidence-based therapeutic techniques to help clients explore the reasons they have come to counselling and to identify clear ways forward.

Amy offers space for clients to talk and to process difficult feelings, listening without judgment while helping to bring clarity to what they are experiencing. She may reflect thoughts and offer observations so that clients can find greater perspective and work towards manageable next steps. Her style emphasizes empathy, presence, and paced support - when someone feels overwhelmed, she aims to stand alongside them until they are ready to move forward.

Amy is registered with the British Association for Counselling and Psychotherapy (BACP), the professional body for counsellors and psychotherapists in the United Kingdom. Her practice covers a wide range of concerns including addictions, trauma and abuse, self-esteem, depression, relationships, grief, parenting, and issues related to sexuality and identity. Amy practices in English and brings a calm, client-focused approach to therapeutic work.

Person-Centred and Evidence-Based Care Offered Online

Amy combines a person-centred approach with evidence-based therapeutic techniques. Person-centred counselling focuses on creating a supportive, non-judgmental space where clients lead the conversation and discover their own solutions; it is well suited to issues like low self-esteem, grief, relationship difficulties, and the emotional impact of chronic illness. Evidence-based therapeutic techniques refer to methods supported by research that can include structured ways of exploring thoughts and behaviours to reduce anxiety, improve mood, and build coping strategies; these techniques are adaptable to concerns such as stress, depression, and trauma.

Finding the right approach is part of the therapeutic process. Amy works collaboratively with clients to explore what feels most helpful, matching methods to each person’s needs, goals, and preferences rather than applying a single fixed model.

Online therapy with Amy is offered via video calls, phone sessions, live chat, or text-based messaging, which provides flexibility for differing schedules and energy levels. These options make it easier to access support from home or during busy days, and allow continuity of care when in-person meetings are not possible. The format can be tailored to what best supports the client’s progress and comfort.