Dr. Andrea Hayes , LPC, LCMHC

Dr. Andrea Hayes is a former educator and a licensed counselor who brings a broad range of professional experience to her therapeutic work. With nine years of experience, she holds a Master of Science in Community Counseling and a Ph.D. in Advanced Studies in Human Behavior with a counseling focus. Her background includes work in prison settings, juvenile justice programs, private practice, military facilities, and community-based agencies, where she treated concerns such as depression, anxiety, oppositional defiant disorder, ADHD, substance use, and both physical and emotional trauma.

She emphasizes building rapport through trust and mutual respect and strives to create a warm, inviting therapeutic environment. Her clinical practice commonly draws on person-centered principles, the structured techniques of cognitive behavioral therapy, and solution-focused strategies, adapting treatment plans to meet each client’s needs. Dr. Hayes helps clients explore coping skills, manage stress and anger, and navigate life transitions while addressing issues related to relationships, grief, parenting, and veteran and armed forces concerns.

Dr. Hayes holds LPC and LCMHC credentials - professional licenses that indicate formal qualification to provide counseling services. She approaches care collaboratively, supporting clients who choose to work on personal growth and resilience while tailoring interventions to individual goals and preferences.

Therapeutic Approaches and Online Support

Dr. Hayes commonly uses cognitive behavioral therapy, which helps clients identify and change thinking patterns and behaviors that contribute to anxiety, depression, stress, and coping challenges. CBT offers practical tools for managing symptoms and building new skills that can be applied between sessions.

She also draws on person-centered approaches that prioritize the client’s perspective, creating space for exploration, empathy, and self-directed growth. This approach is helpful for clients working on self-esteem, relationship concerns, grief, and life transitions because it centers the client’s goals and values.

Finding the right therapeutic approach is a collaborative process. Dr. Hayes works with clients to assess needs, goals, and preferences and tailors interventions accordingly, adjusting methods as the work progresses to ensure the best fit.

Online therapy options such as video calls, phone sessions, live chat, and text-based messaging make it easier to fit counseling into a busy life and to connect across distances. These formats offer flexibility in scheduling, multiple ways to communicate, and access to licensed professionals when in-person sessions are not practical, while still allowing meaningful therapeutic progress.