Charlotte Windom , LPC

Charlotte Windom brings a compassionate, thoughtful approach to counseling shaped by both professional training and lived experience. She does not present herself as immune to life’s challenges; instead she uses empathy and clinical skill to support people who are hurting. Over a 16-year career she has worked with children, teens, college students, and adults across settings that include private practice, community mental health, Auburn University’s Student Counseling & Psychological Services, juvenile probation court liaison work, Coffee County Family Services, and the Pike County Child Advocacy Center.

She earned a BS in Human Services with a minor in Psychology, graduating Cum Laude, and an MS in Counseling Psychology from Troy University. She is a member of Chi Sigma Iota and was recognized on the National Dean’s List and the Provost’s List. Her LPC credential, which stands for Licensed Professional Counselor, indicates a state-issued license to provide professional counseling services in Alabama.

Professionally, she has served as Program Coordinator of a Child/Adolescent Day Treatment program and led the creation of the Jackson County location’s first Child/Adolescent Day Treatment Program at Mountain Lakes Behavioral Healthcare in 2009, a program that celebrated ten years of service in 2019. She provides individual, family, couples, in-home, group, and crisis counseling and addresses concerns including stress, anxiety, relationship challenges, anger, depression, coping with life changes, abandonment, adoption and foster care issues, blended family dynamics, body image, caregiver stress, chronic illness and pain, communication and control issues, divorce and separation, family of origin problems, fatherhood issues, forgiveness, and feelings of guilt and shame.

She approaches each person with thoughtfulness and integrity, partnering with individuals and families as they move through their healing process.

Therapeutic Approaches and Online Care

Charlotte Windom integrates several evidence-informed approaches to support clients based on their needs. Acceptance and Commitment Therapy (ACT) helps people clarify their values and learn practical ways to accept difficult thoughts and feelings while taking steps toward a meaningful life - it can be useful for anxiety, depression, and coping with life changes. Cognitive Behavioral Therapy (CBT) focuses on identifying unhelpful thinking patterns and behaviors and developing skills to change them, which can help with stress, anxiety, anger, and mood concerns. Client-Centered Therapy emphasizes empathy, respect, and collaboration, creating a supportive space where clients lead the pace and focus of their work.

Finding the right approach is part of the therapeutic process, and Charlotte works collaboratively with each person to determine which methods fit their goals, preferences, and circumstances. She draws from different models as needed to tailor care to the individual.

Online therapy offers flexibility and accessibility through video calls, phone sessions, live chat, or text-based messaging. These options make it easier to fit sessions into busy schedules, maintain continuity during life transitions, and access licensed professionals from home or other convenient locations, while preserving the same therapeutic goals and collaborative relationship that in-person work provides.