Donna Maso , LCSW

Donna Maso is a licensed clinical social worker (LCSW) with 31 years of professional counseling experience. The LCSW credential indicates advanced clinical training in social work and the authority to provide psychotherapy. Over three decades she has worked with clients across the lifespan, from young children to older adults, and has supported people facing relationship struggles, trauma and abuse, grief, parenting challenges, and difficulties with anger.

Maso’s background includes work in outpatient, transitional, inpatient, and crisis services, and experience in settings such as shelters, hotlines, courts, child crisis and protection centers, family counseling agencies, and school systems including regular and alternative education. She has provided services for children diagnosed with AD/HD, survivors of abuse and trauma, couples and families, military families, adjudicated adolescents while serving as an executive director of treatment programs, offenders in correctional settings, and individuals needing long-term placement. Her practice also has included developing programs for people with disabilities and providing hospice-related care in hospitals, nursing homes, assisted living facilities, and memory care environments.

Maso emphasizes a strengths-based, compassionate, and non-judgmental approach that helps clients identify workable solutions and meaningful possibilities. She invites prospective clients to begin a process of practical change and growth and asks that telehealth sessions not be electronically recorded without prior consent. Laws that protect HIPAA personal nature of sessions in the office also apply to telehealth sessions, including mandatory and permissive exceptions to personal nature of sessions.

Therapeutic Approaches for Online Work

Donna Maso integrates client-centered therapy, cognitive behavioral therapy (CBT), and dialectical behavior therapy (DBT) into her online practice. Client-centered therapy focuses on the client’s perspective and uses empathy and collaborative exploration to build on strengths and clarify goals - it is often helpful for relationship concerns, grief, and life transitions. CBT examines the links between thoughts, feelings, and behaviors and teaches practical strategies to shift unhelpful patterns; it can be useful for anger, anxiety, and many day-to-day challenges. DBT combines skill-building for emotional regulation, distress tolerance, and interpersonal effectiveness and can assist clients dealing with impulsivity, intense emotions, or repeated relationship conflicts.

Choosing the right approach is part of the therapeutic process. Donna works collaboratively with clients to determine which methods best match their needs, goals, and preferences, adjusting the plan over time as progress and circumstances evolve.

Online therapy with video calls, phone sessions, live chat, or text-based messaging offers flexibility for scheduling and access from different locations. These options allow clients to connect with licensed professionals and therapists in ways that fit busy lives, caregiving responsibilities, mobility limitations, or geographic constraints while maintaining continuity of care.