Fiona Platts , BACP

Fiona Platts is a qualified counsellor based in the United Kingdom with three years of hands-on experience working with people in private practice and online, including work through Betterhelp. She focuses on supporting individuals who are coping with trauma, sexual abuse, stress and anxiety, relationship difficulties, grief and loss, and depression, offering a calm and attentive presence to help clients navigate difficult moments.

Fiona adapts her approach to fit each person she works with, tailoring sessions to meet unique needs and preferences. She works at a pace that feels comfortable for the client and emphasizes collaborative decision making so therapy reflects what is most useful for the individual. Drawing on her training and her registration with the BACP (British Association for Counselling and Psychotherapy), Fiona aims to help clients see their situations from fresh perspectives and develop practical ways of moving forward.

She describes her role as supportive and empowering, encouraging clients to take steps toward meaningful change while honoring their readiness and boundaries. Fiona’s practice is built around respect, understanding, and a commitment to helping people find their own way through challenging times.

Therapeutic approaches and online support

Fiona uses client-centered therapy to create a compassionate, nonjudgmental space where the client’s own goals and experiences guide the work. This approach helps people who want support processing emotions, building self-esteem, and finding practical ways to cope with life changes. She also integrates trauma-focused therapy when past or recent traumatic events are central to a person’s difficulties - this involves specific strategies to address trauma symptoms and their impact on daily life.

Finding the right approach is part of the therapeutic process, and Fiona works collaboratively with each person to identify what fits best based on their needs, goals, and preferences. She adjusts style and methods over time so therapy remains relevant and effective for the individual.

Online therapy with Fiona is offered through video calls, phone sessions, live chat, or text-based messaging, making it easier to access support from home or while balancing work and family commitments. These options provide flexibility in scheduling and allow people to choose the format that feels most manageable and supportive for them.