Helen Greenaway , BACP

Helen Greenaway is a psychotherapist and coach at Betterhelp who supports people navigating anxiety, low self-esteem, relationship difficulties, and life transitions. She works with individuals who often present as high-functioning yet struggle with persistent worry, imposter feelings at work, boundary-setting in close relationships, night-time overthinking, sleep problems, and emotional overwhelm. Helen also has experience addressing issues related to ADHD, including rejection sensitivity that can amplify everyday stress.

Her practice combines therapeutic conversation and coaching to help clients move beyond unhelpful patterns, build confidence, and develop practical coping strategies. Helen holds BACP - the British Association for Counselling and Psychotherapy - which denotes membership in a professional body for counsellors and psychotherapists in the United Kingdom. She offers a compassionate, nonjudgmental space for reflection and problem solving, and she encourages people to seek support whether they are in crisis or simply want to make meaningful changes.

Helen connects with clients through flexible remote options including video calls, phone sessions, and messaging. She is based in the United Kingdom and is accepting new clients who are located within the country.

Approaches Helen Uses and How They Work Online

Helen draws on client-centered therapy and cognitive behavioral therapy to guide her online practice. Client-centered therapy focuses on creating a respectful, empathetic space where the client leads the conversation and the therapist reflects and supports personal growth - it is helpful for issues like low self-esteem, life transitions, and relationship concerns. Cognitive behavioral therapy (CBT) is a structured approach that explores connections between thoughts, feelings, and behaviours and offers practical techniques to reduce anxiety, manage mood, improve sleep, and change unhelpful patterns.

Finding the right approach is a collaborative process. Helen works with each person to identify which methods best match their needs, goals, and preferences, and she adapts techniques over time based on what is most helpful for the client.

Online therapy with Helen is offered through video calls, phone sessions, live chat, and text-based messaging, providing flexible options for different schedules and comfort levels. These formats make it easier to fit therapy into daily life, access support from home, and maintain continuity of care when in-person meetings are not possible. Licensed professionals and therapists commonly find these methods effective for delivering evidence-informed support in a convenient way.