Heli Annika Giles , BACP

Heli Annika Giles is a qualified integrative therapeutic counsellor who works mainly from a person-centred perspective. She is a registered member of the British Association for Counselling and Psychotherapy (BACP), a professional body for counsellors in the United Kingdom.

Heli recognizes that reaching out for support can feel like a big step, and she offers a compassionate, nonjudgmental space informed by her own experiences of seeking help. She believes counselling is not about fixing someone but about creating clarity, understanding complex emotions, and helping people find ways to feel more like themselves again.

Her practice supports people navigating worry and anxiety, social anxiety, relationship difficulties, low self-esteem and perfectionism, feelings of not fitting in, and stress or burnout. She also works with trauma and traumatic experiences, and she includes career coaching and work-related issues as part of her therapeutic focus.

Clients set the agenda for sessions and choose what they want to explore and achieve. Heli’s role is to listen, reflect, and support that process, reviewing progress together over time. Through increased self-awareness and practical coping tools, she helps people better understand their triggers, challenge unhelpful thinking patterns, and build a stronger sense of self and well-being.

Approaches and how online therapy works

Heli integrates several evidence-informed approaches to suit different needs. Acceptance and Commitment Therapy (ACT) focuses on helping people notice and accept difficult thoughts and feelings while clarifying personal values and taking committed action toward a more meaningful life - it can be useful for anxiety, stress, and coping with life changes. Attachment-Based Therapy explores how early relationships shape current patterns, helping clients improve connection, boundaries, and relational confidence. Client-Centred Therapy emphasizes an empathic, non-directive relationship in which the therapist offers understanding and genuine presence to support self-discovery and self-esteem.

Finding the right approach is part of the therapeutic work. Heli collaborates with each person to identify which methods fit best based on their goals, preferences, and the issues they bring, and she adapts the way she works as progress unfolds.

Online sessions are offered by video call, phone, live chat, or text-based messaging to provide flexibility for different schedules and needs. These options make it possible to access therapy from home or elsewhere, reduce travel time, and allow people to choose the format that feels most comfortable while still receiving guided, professional support from a licensed professional.