Jeannette Mason , BACP

Jeannette Mason is a psychotherapeutic counsellor who supports people facing anxiety, depression, trauma, relationship difficulties and a wide range of life challenges. She recognises that seeking therapy takes courage and offers an empathic, nonjudgemental approach aimed at helping people make sense of their experiences and build greater wellbeing.

She has a background in general nursing and a Level 7 postgraduate diploma in Transactional Analysis from an integrative perspective. Jeannette is a registered member of the British Association for Counselling and Psychotherapy (BACP), and her practice is informed by both psychotherapy training and an interest in neurobiological research. Her training includes psychotherapy and counselling foundations and she draws on that breadth when tailoring care.

Jeannette works in a warm, interactive style and adapts her approach to each person’s needs. She uses tools that explore relationship patterns and underlying reasons for distress, while also focusing on practical ways to manage symptoms and improve daily functioning. She has particular experience supporting people with ADHD or who think they may have ADHD, and she also works with issues such as grief, parenting, sleep difficulties, anger, self-esteem and compassion fatigue.

Treatment plans are developed collaboratively to reflect individual goals and circumstances. Jeannette typically expects to see some initial symptom improvement within the first month and ongoing progress over the following months, while recognising that every person’s timeline is different. She is open to both short and long term work and the first session is an opportunity to explore needs and fit.

Therapeutic approaches offered online and how they help

Attachment-Based Therapy focuses on how early relationships shape current patterns of relating. Online sessions using this approach help people explore attachment needs, improve communication in relationships and develop a stronger sense of safety with others.

Trauma-Focused Therapy concentrates on understanding and processing the impact of traumatic experiences. Delivered sensitively over video or phone, this work can help reduce the ongoing effects of past trauma and support healthier emotional regulation and coping.

Mindfulness Therapy teaches simple attention and awareness practices that can reduce reactivity and support better stress management. These techniques are practical to learn in remote sessions and can be used between appointments to manage anxiety, sleeping difficulties and low mood.

Finding the right approach is part of the therapeutic process. Jeannette will work collaboratively with each person to identify which methods fit their needs, goals and preferences and will adapt the plan as progress is made.

Online therapy with Jeannette is available by video calls, phone sessions, live chat or text-based messaging, offering flexibility for people with busy schedules, caregiving responsibilities or limited local options. These formats make regular, consistent contact with a licensed professional more accessible and can support steady progress toward personal goals.