Laura Arstall , BACP

Laura Arstall is a person-centred counsellor based in the United Kingdom who places the client at the heart of each session. She prioritises the issues a person brings and lets the conversation be guided by what the client feels ready to explore, offering a calm, non-judgemental presence rather than directing the discussion. When clients prefer a more structured, goal-oriented approach she can adapt her work, drawing on Solution-Focused Therapy to help identify practical steps and short-term goals.

Laura completed a level 7 BACP accredited course and is a registered member of the BACP (British Association for Counselling and Psychotherapy), registration number 00948037. Her training supports work with individuals, couples, relationships and families, and she has experience in a variety of settings, both remotely and in person.

Her practice covers a broad range of presenting issues including stress, anxiety, depression, trauma and abuse, addictions, grief, eating concerns, anger, self-esteem and coping with life changes. She also works with relationship and family concerns, LGBT and gender questioning issues, neurodiversities such as ADHD and Autism, and specific focuses like abandonment, adoption and foster care, attachment issues, body image and communication difficulties.

Laura emphasizes empowerment, gentle challenge and practical support. She encourages open discussion about any concerns that might affect the therapeutic relationship and is clear that the work should feel right for the person seeking help. Laura presents as warm and approachable and aims to help people find their own direction and strengths.

Person-Centred and Solution-Focused Support Online

Laura Arstall works from two complementary therapeutic perspectives that translate well to online formats. Client-Centred Therapy focuses on offering empathy, acceptance and attentive listening so clients can lead the pace and focus of each session - this approach helps with self-esteem, identity questions, relationship concerns and navigating life changes. Solution-Focused Therapy is more goal-oriented and practical, concentrating on strengths, exceptions to problems and small, achievable steps that build momentum and clarity.

Finding the right approach is a collaborative process. Laura will work with each person to explore which methods feel most helpful, adapting the balance between open, exploratory work and brief goal-focused techniques based on the client’s needs, goals and preferences so therapy fits the individual rather than the other way around. Licensed professionals and therapists often combine approaches in this way to match different presenting issues.

Online therapy offers practical flexibility - sessions can take place by video call, over the phone, through live chat or by text-based messaging - making it easier to fit therapy around work, family and other commitments. These options support consistent access to care across locations and can make it simpler to maintain momentum between sessions while working toward personal and relational goals.