Marlene Jenas , BACP

Marlene Jenas offers calm, focused support for people who feel overwhelmed by emotions they cannot easily name. She works with individuals who sense that something is off in their thoughts, body, or feelings and who want to reconnect with themselves and gain clarity. As a client-centered therapist, Marlene prioritises empathy, acceptance, and presence, allowing clients to move through their concerns at a pace that feels comfortable to them.

Her approach is designed to help people process the emotional effects of past restrictions and losses, and to make sense of grief, uncertainty, and life transitions. In 45-minute sessions, clients have the opportunity to speak openly without judgement or unsolicited advice, while Marlene listens with care and reflects what she hears to help clients understand their experience more clearly.

Beginning counselling can raise doubts about what to say or whether there will be enough to discuss. Marlene attends to those concerns and guides conversations in ways that feel natural and supportive. She holds the BACP credential, which indicates membership in the British Association for Counselling and Psychotherapy and a commitment to professional standards. Taking the first step is presented as an act of self-care, and Marlene offers to accompany clients as they explore change and healing.

Client-Centered Support Delivered Online

Marlene practises client-centered therapy, an approach that emphasizes respect, empathy, and understanding. In this way of working the therapist listens deeply and mirrors back what a person is experiencing, helping them to clarify feelings and build self-awareness. This approach is well suited to issues such as grief, anxiety, relationship difficulties, and navigating life changes, where being heard and accepted can open the way to new insight and coping strategies.

Marlene treats the choice of therapeutic approach as a collaborative process. She will work with each person to explore which methods feel most helpful, adjusting the pace and focus based on the client’s needs, goals, and preferences. Together they identify what matters most and how to move forward in practical, manageable steps.

Online sessions by video call, phone, live chat, or text-based messaging offer flexibility for people balancing work, family, or other commitments. These options make it easier to attend regular sessions from different locations, maintain continuity during transitions, and access support without lengthy travel. For many, the convenience of remote therapy supports consistent progress and makes care more accessible.