Robert Marshall , BACP

Robert Marshall is a person-centered counselor who frames his work with a holistic outlook, combining core person-centered principles with practical techniques from cognitive behavioral therapy and motivational interviewing learned through volunteering with Tayside Council on Alcohol. He prioritizes listening and leads with empathy and compassion, creating room for clients to be seen without judgment.

He acknowledges human fallibility and approaches each person with an open mind, working closely with emotions to help clients explore their inner experience. His style is down-to-earth and straightforward, encouraging honest conversation so people can speak freely about difficult topics without fear of being judged.

Marshall draws on personal experience of overcoming addiction and deep depression, which informs his understanding of recovery and resilience. He holds the BACP credential, indicating affiliation with a professional counselling association, and uses that background to support a therapeutic relationship grounded in respect and collaboration.

Therapeutic approaches and online therapy options

Robert Marshall uses client-centered therapy, which focuses on creating an accepting and empathic relationship so clients can explore their feelings and priorities at their own pace. This approach is helpful for emotional processing and building self-understanding. He also incorporates cognitive behavioral therapy (CBT), a practical method that helps identify unhelpful thinking patterns and develop strategies to change behaviors and reduce distress. CBT is often used for anxiety, depression, and stress-related concerns. Additionally, Marshall draws on motivational interviewing, a collaborative conversational style designed to strengthen motivation for change and resolve ambivalence, which can be particularly useful for addictions and behavior change.

Finding the right approach is part of the therapeutic work. Marshall works collaboratively with each person to identify which methods fit their needs, goals, and preferences, and adjusts the plan as progress is made.

Online therapy offers practical flexibility: sessions can take place by video calls, phone, live chat, or text-based messaging, allowing people to fit therapy into busy schedules, manage mobility or geographic constraints, and maintain continuity of care across locations. Licensed professionals and therapists can adapt these formats to suit different communication styles and treatment goals.