Sarah Heyn , LCSW

Sarah Heyn is a Licensed Clinical Social Worker (LCSW) based in Wisconsin with eight years of clinical experience. She began her training with graduate internships at UW Hospital and the VA Hospital in Madison and has provided counseling in community clinic and private Christian counseling settings. Her background includes work with adults facing depression, anxiety, low self-esteem, grief, relationship and parenting concerns, life transitions, ADHD, LGBTQ-specific issues, and alcohol or drug use.

Sarah practices from a respectful, strengths-based, client-centered perspective, grounding work in the belief that people are experts in their own lives. She guides clients through periods of overwhelm by blending their personal strengths with practical tools drawn from therapies such as Cognitive Behavioral Therapy, Solution Focused Therapy, and Interpersonal Therapy to build a treatment plan tailored to each person’s goals. Her aim is to leave clients with a clear action plan for responding to future stressors before therapy concludes.

In her online work she has maintained clear boundaries around response times, historically replying to messages Monday through Friday until 2 p.m., prioritizing evening or Sunday messages first thing the following workday, and offering live video or phone sessions during late morning and early afternoon business hours. She notes a limitation of the online format - she does not write letters for courts, lawyers, or medical professionals - but can work with clients on ways to advocate for themselves within those systems. Sarah is not accepting new clients at this time.

Approaches That Guide Online Sessions

Sarah draws on Client-Centered Therapy, which emphasizes empathy, active listening, and meeting clients where they are so individuals can explore their values and choices at their own pace. This approach is helpful for relationship concerns, self-esteem work, and life transitions. She also uses Cognitive Behavioral Therapy (CBT), focusing on identifying unhelpful thought patterns and developing practical strategies to change behaviors and mood - a useful fit for anxiety, depression, and stress. In addition, she incorporates Dialectical Behavior Therapy (DBT) skills when emotional regulation, distress tolerance, and interpersonal effectiveness are priorities.

Finding the right approach is part of the therapeutic process. The therapist collaborates with each person to assess needs, goals, and preferences and adapts methods over time so that interventions feel relevant and manageable.

Online therapy offers practical flexibility - sessions can occur by video call or phone, and many clients benefit from live chat or text-based messaging between meetings. These options make it easier to fit therapy into work and family schedules, maintain continuity during life changes, and access licensed professionals without requiring travel.