Susan John , BACP, NCPS

Susan John practices in a holistic, integrative way that attends to both the mind and the body, helping clients notice where emotions are felt and supporting the release of what no longer serves them. With four years of professional experience, she draws on a flexible set of methods to support people through stress, anger, relationship difficulties, depression, anxiety, questions of race and culture, and identity concerns. She believes each person is the author of their own story and that existing strengths can be used to move through challenges and toward change.

Working with young people and adults, Susan brings an open, honest, compassionate, and non-judgmental presence to sessions. Her empathic approach invites the exploration of vulnerabilities in order to build deeper understanding, insight, and self-awareness that clients can use on their healing journey. She also offers short-term work focused on the here and now, providing practical coping strategies to manage immediate difficulties. Susan holds professional counselling credentials - BACP and NCPS - which reflect her training and standing in the field. She practices in the United Kingdom and provides services in English, and she is currently accepting clients, including international clients.

Therapeutic Approaches Adapted for Online Work

Client-Centered Therapy emphasizes the client as the expert on their own experience, with the therapist offering empathy and acceptance to support self-directed change; it is useful for building self-esteem, clarifying identity, and navigating life transitions. Emotionally-Focused Therapy (EFT) helps people identify and make sense of intense emotions and attachment patterns, which can improve relationships and address intimacy-related concerns. Mindfulness Therapy teaches present-moment awareness and simple attention practices that can help manage stress, anxiety, and sleep difficulties.

Susan approaches the choice of method as a collaborative process - she will work with each person to identify the approaches that best match their needs, goals, and preferences, and she integrates techniques as those needs evolve. This collaborative stance helps clients feel involved in planning their own care.

Online sessions by video call, phone, live chat, or text-based messaging offer practical flexibility, making it easier to fit therapy into busy lives and to continue work across time zones. These options support ongoing access to therapeutic support, whether the focus is short-term coping strategies or longer-term personal growth.