Susan Robb , BACP

Susan Robb is a person-centred counsellor who combines a warm, respectful presence with practical, tailored support. She works from the core principles of person-centred therapy - listening attentively, offering empathy, and creating a non-judgmental space - while drawing on a range of evidence-based techniques to meet each person’s individual needs.

Clients can expect sessions shaped around their pace and priorities, with an emphasis on building trust and understanding from the first meeting. Her practice places the therapeutic relationship at the centre of the work, helping people explore thoughts and emotions and find ways to navigate life’s challenges that feel right for them.

Susan’s experience includes work in schools, charities, and private practice, giving her a broad view of the issues people face across different settings. She holds the BACP credential - membership of the British Association for Counselling and Psychotherapy - which reflects her commitment to recognised professional standards. Whether someone is coping with stress, relationship difficulties, grief, or other challenges, Susan offers supportive, person-focused care and practical guidance to help them move forward.

Person-centred and Integrative Online Support

Susan Robb bases her work in person-centred therapy, an approach that focuses on empathic listening, acceptance, and helping people feel genuinely heard. This method is well suited to exploring emotions, building self-understanding, and improving relationships by nurturing a trusting therapeutic connection.

Alongside person-centred principles, she draws on integrative evidence-based techniques, adapting practical strategies to a person’s specific needs. These techniques can offer structured ways to manage stress, anxiety, mood changes, and other common concerns while remaining responsive to each person’s unique situation.

Finding the right mix of approaches is a collaborative process. Susan works with each person to identify goals, preferences, and what feels most helpful, reviewing and adjusting the plan together so the work stays relevant and effective.

Online therapy offers practical benefits for those seeking flexibility and accessibility. Sessions can take place by video call, phone, live chat, or text-based messaging, making it easier to fit therapy into busy lives or to connect from different locations within the therapist’s service area. These options let people choose the format that best supports their comfort and schedule while working with licensed professionals and therapists who tailor care to individual needs.