Vivienne Robertson , BACP

Vivienne Robertson brings more than 25 years of experience working across public and private settings, including roles with Relate and the National Health Service. She has also worked extensively in private practice, supporting individuals and couples through a range of relationship and mental health challenges.

As a senior accredited member of the British Association for Counselling and Psychotherapy (BACP), Vivienne follows the BACP Ethical Framework for Good Practice. She combines professional accreditation with practical experience to help people address stress, anxiety and depression, and to navigate couple and relationship difficulties.

Her practice includes workplace stress, conflict resolution and coaching, with particular experience supporting frontline staff and services. Vivienne holds a Master of Science (MSc) in Mindfulness Studies from the University of Aberdeen, which informs her approach to helping clients develop coping skills, improve emotional regulation and find clearer pathways through life changes, grief and family challenges. She works with issues such as self-esteem, intimacy-related concerns, sleep problems and anger, and offers focused support around abandonment, attachment and blended family dynamics.

Therapeutic approaches and online therapy

Vivienne works from a mix of established therapeutic approaches to meet the needs of individuals and couples. Client-Centered Therapy focuses on building a supportive, nonjudgmental relationship where a person’s own goals and insights guide the work - this approach is helpful for issues like self-esteem, life transitions and emotional exploration.

Cognitive Behavioral Therapy (CBT) emphasizes identifying unhelpful thoughts and behaviors and developing practical strategies to change them. CBT is commonly used for anxiety, depression and stress-related problems because it gives clear tools to manage symptoms and improve daily functioning.

The Gottman Method is a structured approach for couples that helps partners improve communication, rebuild trust and manage conflict through evidence-informed exercises and guidance. It is particularly suited to relationship and intimacy-related concerns.

Choosing the best approach is part of the collaborative process. Vivienne will work with each person or couple to consider goals, preferences and the nature of the difficulties, and adapt her methods accordingly so the plan fits the client’s needs.

Online sessions - whether by video call, phone, live chat or text-based messaging - offer practical flexibility. These options make it easier to attend therapy around work, family and other commitments, and allow licensed professionals and therapists to offer ongoing support across a range of formats that suit different comfort levels and schedules.