Yolanda Frost , BACP

Yolanda Frost is a licensed, fully insured counsellor registered with the British Association for Counselling and Psychotherapy (BACP) in the United Kingdom. She specialises in supporting people through grief and loss, anxiety, relationship difficulties and everyday challenges that affect quality of life, drawing on a broad range of clinical experience including work in a hospice setting where she supported patients and families facing terminal diagnoses and bereavement.

Her practice follows a person-centred, experiential orientation that attends to thoughts, emotions and bodily sensations, which many clients find helpful when nervous-system regulation and somatic responses are involved. She adopts a calm, empathic manner and aims to provide a non-judgmental, caring space in which people can explore painful emotions such as anger, resentment or overwhelming grief and begin to build understanding and resilience.

Yolanda typically offers support via live chat and asynchronous messaging and maintains a recurring schedule that may suit early risers. She aims to respond to inbox messages within 24 hours and is willing to share resources and work through specific life issues. She commonly recommends reviewing progress after an initial course of around four to six sessions and discusses goals and the likely number of sessions at the outset.

She keeps skills up to date through continued professional development and regular supervision, and has completed trainings including somatic approaches to complex trauma, sensorimotor psychotherapy perspectives, internal family systems workshops, grief work, CBT-based anxiety training and other specialist courses. She does not provide emergency support; in a crisis contact local mental health crisis services, the Samaritans on 116 123, or dial 999.

Approaches for Online Support and Personal Change

Yolanda Frost uses a blend of evidence-informed approaches tailored to each person. Attachment-Based Therapy focuses on how early relationships shape current patterns of connection and trust - it can help with intimacy difficulties, attachment issues and feelings related to abandonment. Client-Centered Therapy emphasizes empathic listening and a collaborative, non-directive relationship that supports self-exploration, self-esteem and personal growth. Cognitive Behavioral Therapy (CBT) looks at links between thoughts, feelings and behaviours and offers practical strategies to manage anxiety, stress and unhelpful patterns.

Finding the right approach is part of the therapeutic process. Yolanda works collaboratively with clients to identify which methods fit their needs, goals and preferences, adapting techniques as progress is reviewed and goals evolve.

Online therapy options include video calls, phone sessions, live chat and text-based messaging, which provide flexibility for different schedules and communication styles. These formats make it possible to access support from licensed professionals and therapists without needing to travel, helping people fit therapy into busy or geographically dispersed lives.